Refund policy

If you are not 100% satisfied with your purchase, you may return part or all of your order for refund at any time up to 7 working days after the day of delivery, provided it is unused and in its original condition.

Email us at info@bewdleybrewery.co.uk

Please quote your name, order reference and which product you wish to return. This will allow us to issue you a Returns Number so that when your goods arrive, we can arrange for a refund. You do not have to give any reasons for cancellation, however, a brief explanation will help us to improve the service we offer to you and other customers in the future. If you decide to cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage. The returned item is your responsibility until it reaches us.

Please return goods to:

Bewdley Brewery Ltd
Lax Lane
Bewdley
Worcestershire
DY12 2DZ

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not affect your legal rights - for example, if the goods are faulty or misrepresented.